Support

How can we help?

• Track a municipal request

  Enter the reference shown after submission to read its status and the municipality reply.

• Sign in to your account

  Use the sign-in section or password-reset link. Do not send your password through a support form.

• Report a website problem

  Include the page, steps leading to the problem and device type. Do not attach a password or identity document.

• Contact the municipality

  For municipal questions and services. Office contacts and hours appear after approval.